Refund / Return Policy

Refund & Return Policies

All your purchases at Omni4Life.com are covered by our "Exclusive" 30-day, Unconditional Money-Back Guarantee. That means literally "No-Questions-Asked!" 

We also pledge a 24-hour response time (Monday through Saturday) on your e-mail requests. Our specially-trained staff of service representatives is available via our Toll Free number (800) 631-4702 or via email at customerservice@4Omni.com

If for ANY reason you are unhappy with any product you have purchased from us, you may return it for a full refund. If your purchase was made with a credit card, your card will be credited upon receipt of the product in question. 

Only one opened package of any multiple same product order is eligible for return. All other returns of the same product must be the factory sealed container for refund. You are covered by this unconditional money back guarantee for a full 30 days from your date of purchase. 

Please E-mail or telephone our Returns Department at returns@4Omni.com or 800-631-4702 within 45 days of the shipment date to receive return instructions.

No product returns can be accepted after 60 days.

Promotional Items (free bars, T-shirts, etc.) must be returned if the associated product is returned. Full refunds may not be granted if these items are not returned.

Credits to your Credit Card Statement will indicate a "Credit" from R & B Industries, LLC as Omni4Life.com is one of our "DBA" subsidiaries.

All approved returns must be shipped to:
 
R & B Industries, LLC
3023 N Forest Ave
Rialto, CA 92377
Attn: Returns

Damaged or Incorrect Items:

Omni4Life.com makes every effort to safely secure and ship all packages, but we understand that sometimes merchandise can be damaged during the shipping process. If you receive any merchandise that was damaged during shipping, you must phone (800) 631-4702, (M-F 9:00AM to 5:00PM PST) within 24 hours after your receipt of shipment. However, you have up until 48 hours to email customer service.

DO NOT DISPOSE OF ANY DAMAGED PRODUCTS!

Contact Customer Service for instructions as we WILL require return of the damaged goods. We will then contact the USPS for visual inspection of the merchandise and box. We will issue you full credit for the amount of any confirmed damaged merchandise.

However, if you choose replacement of the damaged shipment, We will promptly send you replacement products and a pre-paid return label to return the damaged or incorrect merchandise.

If there is an item missing, use the same procedures as above to inform us of the item missing. You will be either issued a full refund or a replacement item will shipped out to you at no charge.

(***Please Note: due to the increase of fraudulent shortage claims, you will only be allowed one claim per address or purchaser)

Neither Omni4Life.com, R & B Industries, LLC nor Omnitrition® International, are in any way responsible for damages that occur after your order has been delivered.

If it arrives and it's not what you ordered:

Re-package the order received and send it back to us. We will reimburse the shipping cost back to you either as a credit toward your next purchase or as a "Credit" to your charge card. We will then re-ship the correct order right away.